SLO Solutions

SLO SolutionsWhat is SLO Solutions?
SLO Solutions offers free conflict resolution services to all San Luis Obispo residents funded by a partnership between the City of San Luis Obispo, Cal Poly, Cuesta College and Creative Mediation.

What kinds of free services are available through SLO Solutions?
San Luis Obispo residents may receive Conflict Coaching, Mediation, and Communication and Conflict Resolution Training.  For more information about mediation, click here.

Why use SLO Solutions?
SLO Solutions works. The services are free, the mediators are helpful, and the process is convenient, relaxed, and quick.  For more information about the benefits of SLO Solutions and the mediation process, click here.


When should I contact SLO Solutions?
If you are experiencing a conflict with your neighbor, landlord, tenant or roommate, SLO Solutions may be a good option for you.  Conflict Resolution Specialists are available to speak with you Monday – Friday 8am – 5pm. You can contact a mediator by phone at 805-549-0442 or by email at


What kinds of conflict can be resolved through SLO Solutions?
• Noise
• Parking
• Trash
• Parties
• Trees
• Security deposits
• Lease agreements
• Communication
• Expectations in lifestyle choices
• Financial concerns
Click on one of the images below to view the SLO Solutions poster series (PDF Format):

Quotes from Participants:
“The mediation made it very easy to work through our conflict.”

“The experience was very positive.  I know if the mediator were not there, she would not have heard me at all.”

“I had no idea this was an option for dealing with my landlord.  I’m so glad I heard about it from the housing people at Cal Poly.  I was finally able to have a civil conversation with my landlord about my security deposit.”

“It really made a difference having a mediator help us to write out a formal agreement.”

“I’m getting along better with my neighbor since our mediation in November.”

“The City Planning Department made the referral and I’m grateful they did.”

"I am so glad you guys are here to talk to, I think it is great. You have helped me so much today!"

“I was becoming desperate regarding the situation with my neighbor.  She has called the police about barking dogs on numerous occasions over the past few months.  Before mediation, we were not speaking to each other and things had become extremely tense in our neighborhood. Working together with the mediator, we were able to discuss the issues in a new way and actually come up with a working agreement for the future.  I’d recommend mediation to anyone who is experiencing trouble with a neighbor.”

“My roommates and I were having a lot of difficulty living together and one was on the verge of moving out.  Through mediation, we were able to really get all of the important issues out in the open and figure out how to improve the situation.  We ended up continuing to all live together and communication was much easier after the mediation.”

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